TSA Publications

We have collected below some of the publications from the Tenant Services Authority (TSA) that relate to the local offers we have specified in our recent Annual Report.

They are available to download here, you will need Adobe Acrobat to read them, if you do not already have that on your pc it can be downloaded using the Adobe link.

Click this icon to download Adobe Reader

 

Further information about these publications and other works can be found on the TSA website

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What does the regulatory framework mean for you?

A guide to social housing standards, 24 pages (1mb) Click to download

This guide sets out the six standards that social housing landlords in England must meet from April 2010. It also explains how the TSA's regulatory framework puts tenants at the heart of decision making through what they call ‘co-regulation’. It also sets out how tenants can go about making a complaint about their landlord.

 

 

 

 
The regulatory framework for social housing in England from April 2010

74 pages (1.99MB) Click to download

This document sets out the new regulatory framework that social housing providers have to meet from April 2010. At its heart are six standards, and against each of these, the TSA have described the outcomes landlords should meet and their specific expectations of them. The six standards cover :
Tenant Involvement and empowerment
Home
Tenancy
Neighbourhood and Community
Value for Money
Governance and Financial viability

 

Local Offers Toolkit

36 pages (655 KB) Click to download

The Tenant Services Authority’s regulatory framework represents a dramatic shift in the way social housing providers are regulated. For the first time, all providers will need to meet the same national standards.

These national standards will be supplemented by local offers, agreed between landlords and their tenants on the issues that matter most on a local level. This toolkit is designed to help you get your local offers right

 

 

National Conversation

Phase 2 Summary of responses (76 pages, 678 KB) Click to download

This document gives a summary of the responses the TSA received to their discussion paper Building a New Regulatory Framework, published in June 2009, and other National Conversation events.

It brings out the range of opinions on the regulatory approach they have proposed and the issues and concerns expressed around it. It is intended to provide them with a base from which to move into their statutory consultation.