Complaint Form

Use this form to make a complaint about the service that Venture provides. To request information from Venture click here, to send us a Compliment click here, and to send us a general comment click here.

All complaints from this site are directed to Graeme Freeman, Business Improvement Co-ordinator

 

Equality and diversity monitoring

You don’t have to complete this part of the form, but it will help us improve our services if you do.

Your gender (sex) and age
Male Female Transgender
What sort of relationship are you in?
Single Widowed Divorced/separated In a co-habiting couple In a civil partnership
 Prefer not to say
What is your ethnic group?

Choose one section from A to F and tick the box that shows your cultural background.

A: White

British Irish

B: Mixed

White & Black Caribbean White & Black African White & Asian

C: Asian or Asian British

Indian Pakistani Bangladeshi

D: Black or Black British

Caribbean African

E: Chinese or other ethnic group

Chinese

F: Romany, Gypsy or Traveller

Romany Gypsy Traveller
What is your religion or belief?
No religion Christian Buddhist Muslim Hindu Jewish Sikh Prefer not to say
Are you disabled?

If yes, please tick one or more of the boxes below to tell us what your disability is.

Wheelchair user Physical disability Restricted mobility Housebound Hearing impairment Sight impairment Learning disability Mental disability
What is your sexual orientation?
Heterosexual Gay Lesbian Bisexual Prefer not to say
Communication

Is English the language you prefer to use?

Yes No

If no, what language should we use when communicating with you?

Punjabi Indian Bengali Cantonese Mandarin German French Zulu
Spanish Tamil Italian Turkish Chinese Hindi Urdu British Sign Language
Alternative formats

Would you prefer to receive information from us in another format? If yes, please state which you would prefer:

Braille Audio CD Large print

 

Complaint Policy summary

A summary of our Complaints Policy, including timescales for our response, can be found
by clicking here


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Venture House, 212h Boaler Street, Liverpool 6, L6 6AE | Tel : 0151 261 2100 | Fax : 0151 261 2219 | E mail : info@ventureha.co.uk

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